The S&S Banking Consultant supports customers with everyday banking needs, including account opening, transactions, lending referrals, digital banking and general financial guidance. The role requires strong communication, customer service and sales skills, attention to detail, confidence using technology, and the ability to follow banking, privacy and regulatory procedures. Candidates are expected to build trusted relationships, identify suitable products and services, resolve customer enquiries, contribute to branch targets and provide a positive experience. Previous banking, retail or customer-facing experience is useful, while a willingness to learn and a commitment to responsible banking are essential.
ANZ Bank is one of Australia and New Zealand’s major financial institutions, providing banking and financial services to personal, business, institutional and private customers. Its services include everyday banking, home and personal lending, business finance, payments, savings, investments and wealth solutions. ANZ operates through branches, digital channels and specialist teams across Australia, New Zealand and selected international markets. The bank focuses on helping customers progress financially while managing risks, meeting regulatory obligations and investing in digital banking capabilities. ANZ promotes customer service, inclusion, collaboration and professional development, and employs people across frontline banking, technology, operations, risk, finance and corporate functions. This position is based in Stones Corner, Queensland, and is likely part of ANZ’s branch-based customer service and sales network.
Australia offers opportunities in banking, finance, technology, healthcare, construction, education, hospitality and skilled trades, with strong employment centres in Sydney, Melbourne, Brisbane, Perth and Adelaide. Workplace culture is generally practical, inclusive and relatively informal, with emphasis on teamwork, customer service and work-life balance. Lifestyle varies from city living and cultural events to beaches, outdoor activities and regional communities. Australia has a multicultural population and high living standards, although housing and transport costs can be significant in major cities. Overseas workers usually need an appropriate visa, such as a skilled, employer-sponsored, or working holiday visa; eligibility depends on occupation, age, qualifications and experience. Before relocating, check official Australian immigration requirements, arrange health insurance, compare housing costs and understand tax, banking and employment conditions.
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