The Banking Consultant supports customers with everyday banking needs, including account opening, deposits, lending enquiries, digital banking assistance and suitable product recommendations. The role requires strong customer service, communication and relationship-building skills, sound attention to detail, basic financial knowledge and confidence using digital systems. Candidates are expected to understand customer needs, provide accurate and compliant guidance, identify relevant solutions, protect customer information and contribute to branch performance. Previous banking, retail, sales or service experience is helpful, while a positive attitude, willingness to learn and the ability to work collaboratively are highly valued.
ANZ Group Holdings Limited, commonly known as ANZ, is one of Australia and New Zealand’s major banking groups. Headquartered in Melbourne, ANZ provides retail, commercial and institutional banking, wealth and payment services to millions of customers. Its Australian operations serve individuals, families, businesses and government-related organisations through branches, digital channels and specialist teams. ANZ focuses on helping customers progress with confidence, supporting financial wellbeing and delivering secure, convenient banking experiences. The organisation also places emphasis on inclusion, responsible banking, risk management, technology and community participation. Employees can typically access structured training, career development opportunities and pathways across customer service, lending, operations, risk, technology and corporate banking. The Brisbane role forms part of ANZ’s customer-facing banking workforce and involves helping customers choose and use appropriate everyday financial solutions.
Australia offers opportunities in banking, finance, technology, healthcare, construction, education, logistics, hospitality and professional services. Brisbane has a warm climate, growing employment market and generally lower housing costs than Sydney or Melbourne, although rents have increased. Australian workplaces are usually informal, diverse and collaborative, with emphasis on punctuality, safety, clear communication and work-life balance. Lifestyle choices range from beaches and outdoor activities to restaurants, sport and cultural events. International applicants normally need a visa with work rights; options may include employer-sponsored visas, skilled migration, graduate visas or working-holiday visas, depending on age, occupation, qualifications and eligibility. Before relocating, check the Department of Home Affairs requirements, understand tax and superannuation, arrange health insurance where necessary, and budget for rent, transport and initial living costs. Brisbane’s public transport network includes trains, buses and ferries, and many suburbs offer convenient access to the city.
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