The Banking Consultant supports customers in an ANZ branch by understanding their needs and providing suitable everyday banking, lending, savings and digital banking solutions. Requirements typically include customer service or sales experience, strong communication skills, sound computer literacy and the ability to meet regulatory and compliance obligations. Candidates are expected to build trusted relationships, identify opportunities to assist customers, explain products clearly, resolve enquiries, complete transactions accurately and contribute to branch targets. A proactive, inclusive and customer-focused attitude is important, along with flexibility to work during standard branch trading hours.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial and institutional banking services. Established in Australia, ANZ supports individuals, families, businesses and government-related customers with transaction accounts, home loans, personal lending, savings, payments and financial advice. The bank operates an extensive branch and digital network and employs thousands of people across Australia, New Zealand and selected international markets. ANZ places emphasis on customer experience, responsible banking, inclusion, risk management and digital innovation. Its Australian operations include a broad range of branch-based and specialist roles, giving employees opportunities to develop careers in customer service, lending, relationship management, operations, technology and corporate functions.
Australia offers opportunities in banking, technology, healthcare, construction, education, engineering, tourism and skilled trades, with Perth particularly strong in mining-related services, resources, healthcare and professional roles. Australian workplaces are generally practical, multicultural and relatively informal, with an emphasis on teamwork, clear communication and work-life balance. Perth provides a relaxed coastal lifestyle, warm weather, beaches, outdoor activities and a lower population density than Sydney or Melbourne, although housing and transport costs should be researched carefully. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or temporary graduate options, depending on qualifications and experience. Relocating usually involves securing work rights, arranging accommodation, obtaining a tax file number and opening a bank account. Professional qualifications may need Australian recognition, and visa rules should be checked with the Department of Home Affairs.
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