The Banking Consultant supports customers in an ANZ branch by handling everyday banking needs, explaining products and services, completing transactions, and identifying suitable lending, savings, and digital banking solutions. Requirements typically include customer service or sales experience, strong communication skills, sound attention to detail, confidence using technology, and the ability to meet regulatory and operational standards. The successful candidate is expected to build trusted customer relationships, provide accurate and helpful guidance, work collaboratively, manage competing priorities, and contribute to branch sales and service outcomes. Banking or financial-services experience is useful but may not be essential, as ANZ generally provides role-specific training.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, commercial, institutional, and wealth banking services. Established in 1835, ANZ operates across Australia, New Zealand, and selected international markets, serving millions of customers through branches, digital channels, contact centres, and relationship teams. Its services include transaction accounts, home and personal lending, deposits, payments, business banking, financial markets, and institutional solutions. ANZ is investing in digital banking, data, technology, and simpler customer experiences while maintaining a strong focus on responsible banking, risk management, and community support. The bank employs a large workforce across customer-facing, operational, technology, risk, and corporate functions, offering opportunities for professional development and internal career movement.
Australia offers opportunities in banking, healthcare, technology, construction, education, engineering, hospitality, logistics, and skilled trades. Major employment centres include Perth, Sydney, Melbourne, Brisbane, Adelaide, and Canberra, with Perth particularly strong in resources, energy, finance, and professional services. Australian workplace culture is generally practical, direct, inclusive, and focused on teamwork, safety, punctuality, and work-life balance. Lifestyle varies from vibrant cities to beaches, regional communities, and outdoor activities; living costs can be high, especially for housing. Visa options include employer-sponsored visas, skilled migration, graduate visas, and working holiday visas, depending on age, qualifications, occupation, and experience. New arrivals should research skills assessments, English requirements, health checks, tax obligations, rental costs, transport, and private health insurance. Perth is relatively spacious and sunny, but distances are large and a car may be useful outside central areas.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...