The Banking Consultant supports customers in an ANZ branch by understanding their financial needs, providing everyday banking assistance, explaining products and services, and helping with account opening, lending referrals, digital banking and transactions. The role requires strong customer-service and communication skills, confidence using technology, attention to detail, and a willingness to meet relevant banking, identification and compliance requirements. Previous experience in retail, hospitality, banking or sales is useful, although ANZ may provide training. Candidates are expected to build trusted customer relationships, work collaboratively, identify suitable solutions, achieve service and performance goals, protect customer information, and contribute to a positive and inclusive branch environment.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, business, institutional and wealth-related financial services. Established in Australia, ANZ serves millions of customers through branches, digital channels and specialist banking teams. Its services include transaction and savings accounts, home and personal lending, credit cards, insurance, business finance, payments and investment solutions. ANZ promotes responsible banking, customer support, digital innovation and financial wellbeing. The organisation employs people across Australia, New Zealand and selected international markets, with roles spanning frontline banking, technology, risk, operations, finance and corporate functions. In a branch position such as Banking Consultant, employees represent the bank directly, helping customers manage everyday finances while identifying appropriate products and referring more complex needs to specialist teams.
Australia is an island continent with strong employment opportunities in banking, technology, healthcare, construction, education, hospitality, mining and professional services. Major job markets include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra; Chatswood is a well-connected commercial area on Sydney’s North Shore. Australian workplace culture is generally practical, relatively informal, multicultural and focused on teamwork, safety and work-life balance. Lifestyle options include beaches, national parks, sport, dining and outdoor travel, although housing and transport costs can be high in Sydney. Skilled migrants may explore employer-sponsored, skilled, graduate or working-holiday visas, depending on age, occupation, qualifications and experience. Check current requirements with Australia’s Department of Home Affairs. Relocating usually involves arranging a visa, tax file number, bank account, health cover, accommodation and local work rights before starting employment.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...