The Banking Consultant supports customers in the Caloundra branch by understanding their needs, providing everyday banking assistance, explaining products, completing transactions, and identifying suitable lending, savings, insurance, and digital-banking solutions. The role generally requires customer-service or sales experience, strong communication skills, confidence using technology, attention to detail, and the ability to meet compliance and privacy obligations. ANZ expects candidates to build trusted customer relationships, work collaboratively, manage competing priorities, promote self-service options, and contribute to branch sales and service goals. A genuine interest in helping people achieve their financial objectives is important. Banking, retail, or contact-centre experience is useful, although training may be provided for candidates with strong customer-facing skills.
ANZ is one of Australia’s major banking groups, providing retail, commercial, institutional, and wealth services to customers in Australia, New Zealand, and selected international markets. Its services include transaction accounts, home and personal lending, credit cards, savings, insurance, business banking, payments, and digital financial tools. ANZ operates through branches, contact centres, mobile teams, and online platforms, with a strong focus on supporting customers through technology and personal guidance. The bank employs people across customer service, finance, risk, technology, operations, and relationship management. In branch-based roles, ANZ places emphasis on responsible banking, customer outcomes, inclusion, teamwork, and compliance. The Caloundra position forms part of its local retail network, helping individuals and families manage everyday banking and make informed financial decisions.
Australia is an island continent with employment opportunities across banking, healthcare, construction, education, technology, tourism, logistics, and professional services. Major financial centres such as Sydney, Melbourne, Brisbane, and Perth offer the broadest banking careers, while regional areas such as the Sunshine Coast provide a more relaxed lifestyle and growing service economies. Australian workplace culture is generally informal, practical, inclusive, and focused on punctuality, safety, teamwork, and work-life balance. Caloundra offers beaches, outdoor activities, a mild climate, and a slower pace than larger cities, although housing costs can be significant. Skilled migrants may explore employer-sponsored, skilled, or regional visas; eligibility depends on occupation, qualifications, English ability, age, and experience. Before relocating, check official Department of Home Affairs requirements, budget for rent and healthcare, and understand tax, superannuation, and employment conditions. Public transport is available, but a car can be helpful in regional Queensland.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...