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Customer Service Representative

Australia Bluescope Steel Approximately AUD $65,000–$85,000 per year plus superannuation, depending on experience and location*
Job Description

The Customer Service Representative supports BlueScope customers by managing orders, responding to enquiries, coordinating deliveries, resolving issues and maintaining accurate records. Requirements typically include customer service or administration experience, strong communication and organisational skills, attention to detail, and confidence using business systems such as CRM or ERP platforms. Experience in manufacturing, steel, construction or supply chain environments is advantageous. The successful candidate is expected to build positive customer relationships, process information accurately, meet service targets, collaborate with sales and operations teams, and contribute to a safe, respectful and inclusive workplace.

Company Info

BlueScope is a major Australian steel manufacturer and one of the region’s leading suppliers of coated and painted steel products. Established in Australia, the company operates manufacturing, processing, distribution and customer service facilities across Australia, New Zealand, Asia and North America. Its products support residential and commercial construction, infrastructure, manufacturing and engineering industries. BlueScope is known for brands and solutions used in roofing, walling, structural products and building systems. The company places emphasis on safety, customer service, operational excellence, sustainability and innovation. Employees commonly work with customers, distributors, builders, contractors and internal production and logistics teams. BlueScope promotes a diverse and inclusive workforce and offers career opportunities across manufacturing, sales, supply chain, engineering, administration and technical services.

Destination Guide

Australia offers opportunities in customer service, administration, manufacturing, logistics, construction, healthcare, technology and engineering. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and regional industrial areas. Workplace culture is generally practical, collaborative and relatively informal, with strong emphasis on safety, fairness and work-life balance. Lifestyle varies from busy city living to relaxed coastal and regional communities, with outdoor activities, diverse food and multicultural events widely available. Living costs can be high, especially for housing in Sydney and Melbourne. Skilled migrants may explore employer-sponsored visas, the Skilled Independent visa, state or territory nomination, or Working Holiday arrangements where eligible. Requirements depend on occupation, age, qualifications, English ability and experience. Before relocating, check official Australian immigration guidance, research rental costs, healthcare access and transport, and confirm whether the employer offers sponsorship or relocation assistance.