This role supports UOB’s digital workplace and unified communications environment, including collaboration platforms, enterprise telephony, video conferencing, messaging, endpoint services and related infrastructure. Candidates are typically expected to hold a degree or diploma in information technology, computer engineering or a related discipline, with experience in unified communications, Microsoft 365, Teams, voice systems, networking, cloud services and incident management. Relevant certifications are advantageous. The successful candidate should be customer-focused, analytical and comfortable troubleshooting complex technical issues. Strong communication, documentation, vendor-management and stakeholder-coordination skills are important, along with the ability to work in a regulated banking environment, manage projects and provide reliable support across business locations.
United Overseas Bank (UOB) is a major Singapore-headquartered bank with operations across Southeast Asia and other international financial centres. Established in 1935, the group provides personal and business banking, corporate and commercial banking, wealth management, investment banking and financial-market services. UOB serves individuals, small and medium-sized enterprises, large corporations and institutional clients through branches, digital channels and specialised teams. Its Malaysian business supports retail customers and companies while contributing to the bank’s regional technology, operations and risk capabilities. UOB continues to invest in digital banking, cybersecurity, data, automation and modern workplace technologies. Employees generally work in structured, regulated environments where service quality, risk awareness, collaboration and professional development are important. The advertised position is associated with UOB’s digital workplace technology function in Malaysia.
Malaysia offers technology and banking opportunities mainly in Kuala Lumpur, Petaling Jaya, Penang and Johor, with roles in financial services, cybersecurity, cloud computing, software, shared services and data. Kuala Lumpur provides the broadest career market, while Penang is known for technology and engineering. The country has a multicultural lifestyle shaped by Malay, Chinese, Indian and indigenous communities, with diverse food, festivals and languages. Urban living offers modern transport, shopping and healthcare, while beaches, islands and highlands provide easy weekend escapes. Rent and daily expenses are generally lower than in Singapore, although central Kuala Lumpur can be costly. Foreign professionals normally need an employer-sponsored Employment Pass; the hiring company submits the application and salary and qualification requirements apply. Relocating employees should arrange passport validity, certified documents, housing, healthcare coverage and tax registration. Dependants may require separate passes, and immigration rules should be checked before moving.
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