Coordinator/Senior Clerk, Air & Ocean Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports the coordination and administration of international air and ocean freight operations for FedEx Logistics in Australia. Typical requirements include experience in freight forwarding, transport coordination, or customer service; knowledge of import and export processes, shipment documentation, and customs procedures; sound computer skills; and strong attention to detail. The successful candidate is expected to monitor shipments, update systems, communicate with customers, carriers, and internal teams, resolve routine operational issues, and meet deadlines in a busy environment. Senior-level applicants may also assist with process guidance, quality checks, and mentoring junior staff. Effective communication, teamwork, accuracy, and a practical approach to problem-solving are important.

About the employer

FedEx Logistics is the freight forwarding and supply chain arm of FedEx, providing international air and ocean freight, customs brokerage, trade services, and logistics solutions. The company helps businesses move goods across global markets by coordinating transportation, documentation, customs requirements, warehousing, and shipment visibility. As part of the wider FedEx network, it connects customers with extensive international air, road, and ocean transport capabilities. FedEx Logistics serves organisations ranging from small businesses to multinational companies and supports industries with complex or time-sensitive supply chains. In Australia, its teams work with importers, exporters, carriers, customs authorities, and other FedEx operating companies. Employees typically work in a structured, service-focused environment where accuracy, compliance, customer communication, and reliable delivery are central to daily operations.