The Groups Programs Coordinator supports the planning and delivery of group travel programs, coordinating details among guests, travel partners, onboard teams, and shoreside departments. Typical requirements include previous administrative, travel, hospitality, or group-program experience; strong organization and follow-through; excellent written and verbal communication; proficiency with Microsoft Office and reservation or customer-management systems; and the ability to manage multiple deadlines. The successful candidate is expected to provide accurate information, resolve issues professionally, maintain detailed records, coordinate program logistics, and deliver dependable service in a fast-paced cruise environment. Flexibility, teamwork, attention to detail, and occasional schedule adaptability are important.
Carnival Cruise Line is one of the world’s largest leisure travel companies and a leading cruise brand in North America. Founded in 1972, the company operates a fleet of contemporary cruise ships serving destinations across the Caribbean, Bahamas, Mexico, Alaska, Europe, and other regions. Carnival focuses on accessible vacations, onboard entertainment, dining, recreation, and memorable guest experiences. Its shoreside operations, headquartered in Miami, support ship operations, sales, marketing, finance, technology, guest services, and travel partnerships. The company employs people from many backgrounds and offers career opportunities both onboard and ashore. Work commonly involves collaboration across international teams, strong service standards, and a lively, commercially focused environment. Benefits and compensation vary by position, location, experience, and employment status.
Cruise employment offers opportunities in guest services, hospitality, food and beverage, entertainment, retail, marine operations, administration, and technical departments. Life onboard is multicultural and social, with shared accommodation, scheduled meals, uniforms, and long working hours during voyages. Crew members visit different islands and ports, but time ashore is usually limited and depends on duty schedules. Caribbean destinations generally have warm weather, relaxed local cultures, colorful markets, music, and strong tourism economies. Employees normally need a valid passport, a seafarer medical examination, safety certifications, and visas such as a U.S. C-1/D visa when joining or transiting through the United States. Carnival or its approved hiring partners usually provide joining instructions and explain documentation. Relocation is typically to the assigned embarkation port rather than permanent island residence, and travel arrangements may depend on the contract.
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