Receptionist

Job Description

The receptionist provides a welcoming and efficient front-of-house service for patients, visitors and clinical staff. Typical duties include answering telephone calls, booking and cancelling appointments, registering patients, processing requests, maintaining accurate records, handling confidential information and directing queries to the appropriate team member. Applicants should have strong communication and organisation skills, a polite and professional manner, good computer literacy and the ability to remain calm in a busy environment. Previous experience in general practice, healthcare administration or customer service is beneficial. The successful candidate is expected to protect patient confidentiality, follow practice procedures, work reliably as part of a team and show empathy and patience when assisting people with differing needs.

Company Info

Pelham Medical Practice is a general practice serving patients in the United Kingdom through NHS primary care services. Based in East Sussex, the practice provides routine appointments, preventative care, chronic disease management, treatment of everyday illnesses and support with referrals and other healthcare needs. Its multidisciplinary team is likely to include GPs, nurses, healthcare assistants, administrative staff and other primary-care professionals. Receptionists are an important part of the practice because they help patients access the right service, coordinate appointments and maintain effective communication between the public and clinical teams. As with other NHS GP practices, Pelham Medical Practice places importance on confidentiality, safeguarding, respectful patient care, accurate administration and teamwork. Services, opening hours and staffing arrangements may vary, so applicants should confirm current details directly with the practice or the NHS job advertisement.

Destination Guide

The United Kingdom offers employment in healthcare, administration, technology, education, hospitality, engineering and professional services, with the largest job markets around London, Manchester, Birmingham, Edinburgh, Glasgow, Bristol and Leeds. British culture is diverse and generally values punctuality, privacy, politeness and clear communication. Lifestyle ranges from busy cities to quieter coastal and rural communities, with reliable public services, varied landscapes and generally changeable weather. Living costs are highest in London and the southeast; renting and transport should be planned carefully. EU and other overseas citizens normally need permission to work, while a Skilled Worker visa requires an eligible role, an approved sponsor and the required salary. GP receptionist positions do not usually qualify for sponsorship, so candidates should check the occupation and employer status before applying. A job offer, passport, accommodation, finances and healthcare-related documentation may be needed for relocation.