The Business Development Manager is expected to drive business growth by identifying new corporate, leisure, event and partnership opportunities, maintaining strong client relationships, and achieving revenue targets. Requirements generally include experience in hotel sales, business development or a related commercial role, strong knowledge of the local market, excellent communication and negotiation skills, and confidence using CRM and reporting systems. The successful candidate should be commercially minded, organised, proactive and comfortable representing Shangri-La professionally. The role may also require networking, sales presentations, market analysis, preparing proposals, coordinating with operational departments and occasional travel or attendance at industry events.
Shangri-La is a global luxury hospitality group founded in Asia and recognised for its hotels, resorts and distinctive service culture. The company operates properties across Asia-Pacific, the Middle East, Europe and North America, serving leisure travellers, corporate guests and event clients. Shangri-La places strong emphasis on personalised hospitality, colleague development, cultural awareness and creating memorable guest experiences. Its Australian operations are associated with premium accommodation, dining, meetings and events, particularly in major tourism and business destinations. Employees typically work in an international environment where relationship management, attention to detail, teamwork and commercial performance are highly valued. A Business Development Manager would support the hotel’s market presence by building client networks, generating business and contributing to occupancy, events and overall revenue growth.
Australia is a large island country with varied opportunities in tourism, hotels, restaurants, events, sales and corporate services. Major hospitality markets include Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns and the Gold Coast. Australian workplaces are generally informal, collaborative and direct, with strong expectations around reliability, workplace safety, inclusion and customer service. Lifestyle options range from vibrant cities and beaches to regional and remote communities, although housing and transport costs can be high. Eligible applicants may use employer-sponsored visas, skilled migration pathways, working holiday arrangements or other temporary visas, depending on qualifications and nationality. Confirm requirements through the Australian Department of Home Affairs. Relocation normally involves securing work rights, accommodation, tax and banking arrangements, health cover and an Australian tax file number.
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