Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, guest-room cleanliness, public areas, laundry coordination, supplies, budgets and team performance. Candidates typically need hospitality or housekeeping experience, preferably in an international or luxury hotel, along with strong organisational, communication and leadership skills. The role requires knowledge of cleaning standards, health and safety procedures, quality inspections and hotel operating systems. Shangri-La will expect a guest-focused, hands-on supervisor who can train colleagues, resolve service issues, control costs and maintain consistently high standards. Flexibility for shifts, weekends and public holidays is essential, as is the ability to work effectively with other hotel departments.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for warm Asian hospitality, attentive service and premium hotels, resorts and residences worldwide. Its properties operate across Asia, the Middle East, Europe and other international markets, offering accommodation, dining, meetings, wellness and leisure facilities. Shangri-La places strong emphasis on guest satisfaction, service consistency, colleague development and cultural respect. In Malaysia, the group has operated prominent city and resort properties, creating opportunities across rooms, food and beverage, engineering, finance and management. Benefits and conditions vary by property, but hotel employees may receive service charge, meals, uniforms, medical coverage, staff rates and career-development opportunities. The Assistant Executive Housekeeper role would suit an experienced rooms professional seeking progression within an established international luxury-hotel brand.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Island-based roles are especially common in Langkawi, Penang and parts of Sabah, where hotels recruit for housekeeping, food and beverage, culinary, guest services and engineering positions. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, while Malay is the official language. Lifestyle ranges from busy city living to relaxed beaches, outdoor activities and relatively affordable local food. Foreign employees generally need an employment pass sponsored by the employer, and must not begin work before approval. Relocating candidates should confirm accommodation, transport, medical insurance, service-charge arrangements and contract terms. Costs and seasonal staffing patterns vary considerably between islands and mainland cities.