The Service Leader – Finance Shared Services is expected to supervise finance operations, maintain accurate and timely reporting, and support a consistent service across Shangri-La properties. Typical requirements include a degree or professional qualification in accounting or finance, several years of experience in shared services, hotel finance, or a similar environment, and strong knowledge of financial controls, month-end closing, accounts payable or receivable, and accounting systems. The successful candidate should be comfortable leading a team, improving processes, resolving service issues, meeting deadlines, and working with colleagues across different countries. Strong communication, analytical ability, attention to detail, and proficiency in English are important.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for Asian-inspired hospitality, high service standards, and a strong focus on guest comfort and personalised experiences. Finance shared-services teams support the group’s hotels and corporate operations by strengthening financial controls, standardising processes, and providing reliable reporting and transactional support. Working for Shangri-La can offer exposure to a multicultural environment, international hospitality operations, and opportunities to progress within a global hotel organisation.
Malaysia offers varied opportunities in hospitality, finance, shared services, technology, manufacturing, and tourism. Kuala Lumpur and nearby Selangor are the main employment centres, while Penang, Johor, Langkawi, Sabah, and Sarawak also provide hotel and tourism roles. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in business. Daily life is relatively affordable, with excellent food, tropical weather, modern shopping, and good transport in major cities. Malaysia’s islands, including Langkawi, Redang, Tioman, and parts of Sabah, are popular for beaches and diving. Foreign nationals generally need an employer-sponsored employment pass, with approval handled through the company and immigration authorities. Candidates should confirm visa eligibility, relocation benefits, housing, healthcare, and tax obligations before accepting an offer.
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