The Service Manager-Engineering (Duty Engineer) is responsible for supervising daily hotel engineering operations, including electrical, plumbing, HVAC, mechanical systems, preventive maintenance, repairs and emergency response. Candidates should have a diploma or degree in electrical, mechanical or building services engineering, relevant hotel or facilities experience, and strong knowledge of safety and maintenance procedures. The role requires leadership, troubleshooting ability, good communication and willingness to work shifts, weekends and public holidays. The successful candidate is expected to maintain reliable building services, coordinate contractors, respond quickly to guest and operational issues, keep accurate maintenance records and support energy-efficiency initiatives while meeting Shangri-La’s service standards.
Shangri-La is a prominent luxury hospitality group founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets. Its portfolio includes Shangri-La Hotels and Resorts, Traders Hotels and several destination resorts. The company is known for personalised Asian-inspired hospitality, high service standards and extensive guest facilities such as restaurants, spas, meeting venues and recreational amenities. In Malaysia, Shangri-La properties operate in major destinations and resort locations, offering roles across engineering, rooms, food and beverage, finance, sales and guest services. Employees typically work in structured hotel environments with operational training, internal service standards and opportunities to build an international hospitality career. Benefits vary by property but may include meals, uniforms, medical coverage, staff rates and accommodation or allowances for selected roles.
Malaysia offers varied opportunities in hospitality, engineering, tourism, construction, technology and services, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island-based work in Langkawi, Penang or resort areas can provide a relaxed coastal lifestyle, though transport, housing and healthcare may be more limited than on the mainland. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in hotels and business, while Malay is the national language. Living costs are generally moderate, but resort accommodation and commuting should be checked with the employer. Foreign employees normally need an Employment Pass or another work authorisation arranged and sponsored by the employer before starting work; tourist status does not permit employment. Candidates should confirm accommodation, medical cover, taxes, probation terms, working hours and relocation support in writing. Malaysia’s climate is hot and humid year-round, with monsoon conditions varying by coast and island.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...