The Assistant Director of Sales will support sales strategy and revenue growth for Shangri-La's Rasa Sayang Resort and Golden Sands Hotel in Penang. Responsibilities typically include managing key accounts, developing corporate, leisure, MICE and travel-trade business, maintaining client relationships, preparing sales plans, conducting property visits and representing the resorts at industry events. Candidates are expected to have a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong understanding of the Malaysian and international luxury travel markets. Excellent communication, negotiation, presentation and team leadership skills are essential. Fluency in English is normally required; additional languages and established industry contacts are advantageous.
Shangri-La Hotels and Resorts is a prominent luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, personalised service and high standards in accommodation, dining, wellness and meetings. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, two established beachfront properties in Batu Feringgi. Rasa Sayang focuses on refined luxury, gardens, wellness and premium guest experiences, while Golden Sands is designed to appeal strongly to families and leisure travellers. Both resorts serve international tourists, corporate clients, weddings and MICE groups, making sales leadership an important part of their commercial operations.
Penang Island is one of Malaysia's most attractive locations for hospitality professionals, with opportunities in hotels, resorts, restaurants, tourism, events, retail and travel services. George Town offers a multicultural environment shaped by Malay, Chinese, Indian and British influences, with excellent food, heritage architecture and a lively arts scene. Batu Feringgi provides a quieter resort lifestyle, beaches, water activities and easy access to the city. Living costs are generally lower than in Kuala Lumpur or Singapore, although popular coastal areas can be more expensive. Foreign employees normally need a Malaysian employment pass, sponsored and arranged by the employer before starting work; requirements depend on nationality, salary and qualifications. Candidates should confirm visa support, accommodation, transport, medical coverage and service-charge arrangements. Penang has an international airport, reliable road connections and a welcoming expatriate community.
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