The Outlet Manager is responsible for the daily operation of a restaurant or dining outlet at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, several years of food and beverage experience, and proven supervisory or management experience. The candidate should have strong leadership, communication, guest-service, and problem-solving skills, together with sound knowledge of restaurant procedures, hygiene standards, staffing, and cost control. Expectations include maintaining Shangri-La service standards, coaching colleagues, managing schedules and outlet performance, handling guest feedback professionally, supporting revenue targets, and ensuring a safe, efficient, and welcoming dining environment.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for warm Asian hospitality, high service standards, distinctive properties, and a strong focus on guest satisfaction. Shangri-La Singapore is a major luxury hotel set in extensive gardens near Orchard Road, offering guestrooms, restaurants, meeting facilities, wellness services, and family amenities. Employees generally work in a multicultural environment and are expected to demonstrate professionalism, attention to detail, teamwork, and genuine care for guests. The group also provides structured training and opportunities for career development within its hotels and global network.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics, and professional services. Its culture is highly multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Life is safe, organized, and convenient, with excellent public transport, modern healthcare, international schools, and varied food. Housing can be expensive, especially near central districts, so many employees choose shared accommodation or locations close to MRT lines. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and role. Employers normally submit the application to Singapore’s Ministry of Manpower. New arrivals should budget for rent, deposits, transport, insurance, and daily expenses, and confirm accommodation and pass arrangements before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...