The Service Associate – F&B supports daily restaurant operations at Shang Palace by welcoming guests, taking orders, serving food and beverages, maintaining tables, processing bills, and following service and hygiene standards. Candidates should have relevant hospitality or food-and-beverage experience, good English communication skills, a pleasant and professional manner, and strong attention to detail. Knowledge of Chinese cuisine and restaurant etiquette is an advantage. The role requires teamwork, reliability, physical stamina, and willingness to work rotating shifts, weekends, and holidays. Candidates are expected to provide warm, efficient service and represent Shangri-La’s standards of guest care.
Shangri-La is a luxury hospitality group founded in Asia and recognized for its hotels, resorts, restaurants, and exceptional guest service. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Its Philippine operations include well-known city hotels and island resorts, offering accommodation, dining, meetings, wellness, and leisure services. Shangri-La places strong emphasis on genuine hospitality, professional development, teamwork, and personalized guest experiences. Shang Palace is the group’s signature Chinese restaurant concept, typically offering Cantonese cuisine, regional specialties, elegant surroundings, and attentive service. Employees generally work within structured hotel operations and may receive benefits such as meals, uniforms, training, service charge, medical coverage, or staff discounts, depending on the property and employment contract.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other major resort destinations. Common vacancies include restaurant service, housekeeping, front office, kitchen, maintenance, wellness, and guest relations. Filipino culture is friendly, family-oriented, and strongly influenced by Spanish, American, and Asian traditions; English is widely used in workplaces. Lifestyle varies from busy urban living to relaxed beach communities, with generally warm weather, affordable local food, and active social scenes. Foreign workers normally need an appropriate work visa or permit, usually arranged or sponsored by the employer, and should not begin employment on a tourist visa. Requirements can include a passport, employment contract, medical checks, and immigration approval. Research accommodation, transport, healthcare, taxes, and local cost of living before relocating. Island resorts may provide staff housing or meals, but this should be confirmed in writing.
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