The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, hotel property and confidential information at Shangri-La in Hong Kong. Requirements typically include hotel security, law enforcement, military or related experience, strong knowledge of emergency procedures, incident reporting, access control, CCTV and local safety regulations. Candidates should demonstrate leadership, sound judgment, integrity and calm decision-making under pressure. The role involves supervising security officers, coordinating emergency responses, investigating incidents, conducting patrols and working closely with hotel departments and public authorities. Good communication skills, professional presentation, physical fitness, flexibility for shift work and fluency in English are expected; Cantonese or Mandarin would be advantageous.
Shangri-La is a luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. The company is known for its Asian-inspired approach to gracious service, comfortable accommodation, dining, meetings and leisure experiences. Shangri-La properties generally emphasize personalized guest care, operational excellence, safety and strong colleague development. In Hong Kong, the group operates prominent luxury hotels serving business travelers, leisure guests, local residents and international events. Employment may offer structured training, staff meals, medical coverage, hotel discounts and opportunities to move between departments or countries, depending on the property and contract. The working environment is professional and service-focused, with high expectations for discretion, teamwork, presentation and consistent compliance with brand standards.
Hong Kong is a compact, highly connected international city made up of Hong Kong Island, Kowloon and the New Territories, with beaches, country parks and outlying islands nearby. Hospitality, finance, retail, technology, aviation, healthcare and security offer substantial employment opportunities, although competition and living costs are high. The culture blends Cantonese traditions with international influences; Cantonese is widely spoken, while English is common in business and hotels. Life is fast-paced, efficient and urban, with excellent public transport, diverse food and abundant hiking and cultural activities. Overseas employees generally need an employer-sponsored employment visa, supported by a confirmed job and suitable qualifications or experience. Dependants may usually apply for dependant visas. Secure accommodation before arrival, budget carefully for rent, and arrange health coverage, banking and identification registration after entering Hong Kong. Verify all immigration requirements with the Hong Kong Immigration Department.
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