The Assistant Outlet Manager supports the daily operation of a restaurant or food and beverage outlet at Shangri-La Singapore. Requirements typically include relevant hospitality experience, supervisory or outlet management exposure, strong communication skills, knowledge of service standards, and the ability to work shifts, weekends, and public holidays. The successful candidate is expected to lead and motivate service staff, maintain guest satisfaction, manage operational standards, assist with training, monitor revenue and costs, handle guest feedback, and coordinate effectively with the kitchen and other hotel departments. A professional appearance, positive attitude, attention to detail, and confidence in a multicultural luxury-hotel environment are important.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a well-established luxury hotel set within extensive landscaped grounds near Orchard Road. The property offers guest rooms and suites, restaurants, event facilities, wellness services, and family-focused amenities. The group is known for warm Asian hospitality, high service standards, and strong attention to personalized guest experiences. Employees typically work in a multicultural environment with opportunities for operational training, internal development, and career progression across hotel departments and destinations. The company values professionalism, teamwork, integrity, service excellence, and genuine care for guests and colleagues.
Singapore is a compact island city-state with strong opportunities in hospitality, finance, technology, healthcare, logistics, and retail. Its hotel sector is international and offers roles for experienced food and beverage professionals, especially those with luxury-service skills and language ability. The culture is multicultural, orderly, and fast-paced, with English widely used at work. Lifestyle benefits include excellent public transport, high personal safety, diverse food, modern facilities, and easy access to Southeast Asia. Housing and daily expenses can be high, particularly near central districts, so budgeting is important. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and applicable quotas. Employers normally submit the application, while approval is handled by Singapore’s Ministry of Manpower. Candidates should confirm pass eligibility, accommodation, medical coverage, and relocation support before accepting an offer.
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