The Business Development Manager is expected to generate new business, strengthen relationships with corporate clients, travel partners and local organisations, and support revenue growth for Shangri-La’s Australian operation. Typical responsibilities include identifying sales opportunities, preparing proposals, conducting client visits, negotiating agreements, maintaining account records and representing the hotel at networking or industry events. Candidates generally need several years of hotel, tourism, sales or account-management experience, strong commercial awareness and excellent communication skills. The role requires confidence, initiative, professional presentation and the ability to meet targets while working collaboratively with revenue, reservations, events and operations teams. Knowledge of the local market, a valid Australian work right and flexibility for occasional travel or out-of-hours events are also likely to be expected.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia-Pacific, the Middle East, Europe and other international markets. The brand is recognised for personalised service, comfortable accommodation, premium dining and strong attention to guest experience. Its properties serve leisure travellers, corporate clients, conferences, weddings and international groups. Shangri-La’s Australian presence has included luxury hotel operations in major tourism destinations, where commercial teams work closely with travel agencies, businesses, event organisers and local partners. Employees are generally expected to deliver polished service, build lasting relationships and reflect the company’s values of hospitality, respect and professionalism. Benefits and conditions vary by property and employment contract, but may include staff rates, career development, training and opportunities to move within the wider group.
Australia offers opportunities in hotels, resorts, tourism, events, restaurants, retail, healthcare, construction and professional services. Major cities provide the broadest career choices, while coastal and regional destinations often need hospitality and seasonal tourism staff. Australian culture is generally informal, multicultural and outdoors-focused, with an emphasis on work-life balance, punctuality and clear communication. Lifestyle costs can be high, especially in Sydney, Melbourne and popular coastal areas, although regional locations may offer a slower pace and lower rent. Visa options depend on nationality and qualifications and can include employer-sponsored visas, skilled visas, working holiday visas and student visas with work rights. Check current requirements through the Australian Department of Home Affairs before making plans. Relocation usually involves securing work rights, accommodation, tax registration, health insurance and a local bank account. Public transport is strong in cities, while regional areas often require a car.
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