The Food & Beverage Hostess welcomes guests, manages seating, handles reservations, presents menus, and supports smooth service in the restaurant or dining outlet. Candidates should have previous hospitality or customer-service experience, a friendly and polished manner, good communication skills, and the ability to remain calm during busy periods. Fluency in English is generally expected; additional languages are an advantage. The role requires professional grooming, teamwork, flexibility for shifts, weekends, and public holidays, and a strong focus on guest satisfaction. Familiarity with restaurant systems and basic knowledge of food and beverage service would be beneficial.
Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong and known for its Asian-inspired service, elegant properties, and strong emphasis on genuine care. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other destinations. Shangri-La Hotel Singapore is a prominent luxury property set near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens, and wellness services. The company places importance on warm hospitality, professional standards, teamwork, and employee development. Working for Shangri-La can provide exposure to international guests, luxury food and beverage operations, and structured hotel training. Specific benefits, working hours, and employment conditions depend on the position, department, and applicable Singapore employment regulations.
Singapore is a compact, multicultural island city with strong opportunities in hotels, restaurants, tourism, retail, aviation, finance, technology, and healthcare. English is widely used, while Mandarin, Malay, and Tamil are also official languages. Life is safe, efficient, and convenient, with excellent public transport, modern healthcare, shopping, nightlife, and a highly diverse food scene. Housing can be expensive, so employees should confirm whether accommodation or an allowance is included before relocating. The climate is hot, humid, and tropical throughout the year, with frequent rain. Foreign workers must obtain the appropriate work authorization before starting employment; the employer normally submits the application for a Work Permit, S Pass, or Employment Pass, depending on the role, salary, and eligibility. Applicants should verify current requirements with Singapore's Ministry of Manpower. A valid passport, medical checks, employment contract, and documented qualifications may be required.
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