The Co-ordinator, Operation Services (Attractions) supports the daily operation of guest attractions and recreational facilities at Shangri-La Singapore. Responsibilities may include coordinating schedules, preparing facilities, assisting guests, monitoring safety and service standards, handling bookings or activity administration, and working closely with other hotel departments. Candidates should have relevant experience in hospitality, attractions, recreation, leisure, or customer service, with strong communication and organisational skills. A friendly, energetic and guest-focused attitude is essential. The role requires attention to detail, flexibility for shifts, weekends and public holidays, and the ability to remain calm while managing several operational tasks. Knowledge of Singapore attractions, safety procedures and basic computer systems would be advantageous.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for its warm Asian hospitality, attentive service and distinctive resort and city-hotel experiences. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other key destinations. Shangri-La Singapore is a well-established five-star hotel set within extensive gardens near Orchard Road, offering accommodation, restaurants, leisure facilities, meetings and events services. The hotel serves international travellers, business guests, families and local visitors. Employees are generally expected to uphold high service standards, demonstrate professionalism and work collaboratively across departments. Shangri-La also places emphasis on guest satisfaction, employee development, responsible business practices and creating memorable experiences. Working there can provide exposure to luxury hospitality operations and opportunities for progression within a global hotel company.
Singapore is a compact island city-state with strong employment opportunities in hospitality, tourism, attractions, food and beverage, retail, finance and technology. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient and safe, with excellent public transport, modern healthcare, diverse food and many attractions, although housing and daily expenses can be relatively high. Popular leisure areas include Sentosa, Marina Bay, Orchard Road and the Southern Ridges. Foreign employees normally require a valid work pass, such as an Employment Pass, S Pass or Work Permit, sponsored or applied for by the employer. Approval depends on qualifications, salary and current government criteria. New arrivals should budget for accommodation, transport, insurance and deposits, and confirm whether the employer provides meals, housing, relocation support or flight assistance before accepting an offer.
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