Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, including guest rooms, public areas, laundry coordination, cleanliness standards, inspections, staffing and departmental administration. Candidates are generally expected to have several years of hotel housekeeping experience, preferably in an upscale or luxury property, with supervisory or leadership exposure. Strong organization, attention to detail, communication and problem-solving skills are important. The role requires the ability to train and motivate colleagues, manage schedules and supplies, respond professionally to guest concerns, and maintain Shangri-La’s service and hygiene standards. Flexibility to work shifts, weekends and public holidays is normally required.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for warm Asian hospitality, refined accommodation, extensive dining, wellness facilities and professional guest services. In Malaysia, Shangri-La has operated well-established hotels and resorts in destinations including Kuala Lumpur, Penang and Kota Kinabalu. The company places strong emphasis on personalized service, operational excellence, colleague development and creating memorable experiences for guests. Employees typically work in a structured international hotel environment with opportunities to gain experience across departments and properties. Benefits and employment conditions vary by location, role and local law, but may include meals, uniforms, staff rates, training and career progression.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, aviation, retail and supporting service industries, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Penang and Langkawi provide island living, beaches, heritage attractions and strong hospitality demand, while urban areas offer broader career options and public transport. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in hotels and business. Lifestyle costs are generally moderate, although resort islands can be more expensive for housing and imported goods. Foreign employees normally need a job offer and employer-sponsored Employment Pass or relevant work authorization before starting work. The employer usually handles much of the application process. Candidates should confirm salary, accommodation, medical coverage, flights, taxes and relocation support in writing, and check current immigration requirements before moving.