The Service Leader – Finance Shared Services is expected to supervise finance operations, maintain accurate and timely accounting records, and ensure high-quality support to Shangri-La properties and corporate stakeholders. Responsibilities may include overseeing accounts payable or receivable, general ledger activities, reconciliations, month-end closing, reporting, process controls, and service-level performance. Candidates typically need a degree or professional qualification in accounting, finance, or a related field, along with several years of relevant shared-services or hospitality finance experience. Strong knowledge of accounting principles, financial systems, Excel, compliance, and process improvement is important. The role also requires leadership, analytical ability, clear communication, attention to detail, and the confidence to manage teams and resolve operational issues.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for Asian-inspired hospitality, attentive service, and strong emphasis on guest experience. The group operates properties under names such as Shangri-La, Kerry Hotels, JEN, and Traders. In Malaysia, Shangri-La has a presence in destinations including Kuala Lumpur, Penang, and Kota Kinabalu. Finance shared-services teams support hotel operations through centralized accounting, reporting, controls, transaction processing, and business partnering. Employees can gain exposure to multinational hospitality operations, standardized finance processes, and cross-property collaboration. The company generally values professionalism, service excellence, integrity, teamwork, cultural awareness, and continuous improvement.
Malaysia is a multicultural country rather than a single island, with major opportunities in Kuala Lumpur, Penang, Johor, Langkawi, Kota Kinabalu, and other tourism centers. Hospitality, finance shared services, technology, healthcare, manufacturing, and education offer employment for local and international professionals. Daily life is relatively affordable compared with many global cities, with excellent food, modern shopping, tropical beaches, and diverse cultural festivals. English is widely used in business, while Malay is the national language; Mandarin and Tamil are also common. Foreign employees normally need an employer-sponsored Employment Pass, and the company usually manages the application and approval process before relocation. Candidates should confirm salary, housing, insurance, tax, and relocation benefits in writing. Kuala Lumpur is the most practical base for corporate finance roles, offering strong transport links, international schools, and a broad expatriate community.
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