The Director of Business Development, RSR & GSH is expected to lead commercial growth, partnerships, market expansion and revenue-generating initiatives for Shangri-La’s RSR and GSH operations in Malaysia. Requirements typically include a degree in business, hospitality, marketing or a related field, together with substantial experience in hotel, resort, tourism or corporate business development. The successful candidate should understand Malaysian and regional markets, possess strong negotiation and communication skills, maintain valuable industry networks and be confident working with senior stakeholders. The role requires strategic thinking, commercial awareness, leadership, regular market analysis and the ability to convert opportunities into measurable business results while representing Shangri-La’s service standards.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. The company is known for Asian-inspired hospitality, personalized service, comfortable accommodation and a strong focus on guest experience. In Malaysia, Shangri-La properties serve luxury leisure, business, meetings and events markets, with operations in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Employees generally work in a multicultural environment with opportunities to support regional sales, tourism partnerships and hotel commercial strategy. Benefits may include accommodation or allowances, meals, medical coverage, staff rates and performance-related incentives, depending on the property and employment contract.
Malaysia offers opportunities in hospitality, tourism, sales, resort operations and corporate business development, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island destinations such as Langkawi, Penang and the Perhentian Islands combine beaches, outdoor activities and a relaxed lifestyle, while larger cities provide stronger professional networks, schools and healthcare. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in business and hospitality. Costs are generally moderate, though prime city and resort areas are more expensive. Foreign professionals normally need an employer-sponsored Employment Pass, and the company typically manages the application through Malaysian immigration authorities. Dependants may require separate passes. Candidates should confirm salary, housing, insurance, tax treatment, contract terms and relocation support before accepting an offer. Reliable internet, international airports and domestic flights make travel between mainland and island destinations convenient.
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