The Assistant Director of Food & Beverage supports the overall leadership of hotel dining operations, including restaurants, bars, banquets, room service and related service outlets. Candidates typically need a hospitality or business qualification, substantial experience in luxury hotels, strong knowledge of food and beverage operations, budgeting, cost control and service standards. Excellent leadership, communication and guest-recovery skills are expected, together with commercial awareness and the ability to coach multicultural teams. The successful candidate should be hands-on, organised, confident working with senior management and committed to Shangri-La's standards for guest satisfaction, hygiene, quality and employee development.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service and warm, personalised guest experience. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties commonly include luxury accommodation, restaurants, bars, spas, meeting facilities and recreational services. Shangri-La places strong emphasis on genuine hospitality, operational excellence, responsible business practices and colleague development. In Malaysia, the company has operated well-known urban and resort properties, offering careers across hotel operations, food and beverage, rooms, finance, engineering, sales and guest services. Employees may benefit from structured training, international brand standards and opportunities to progress within a global hospitality network.
Malaysia is not one island but a country with mainland and island destinations, including Langkawi, Penang, Kota Kinabalu and parts of Sabah and Sarawak. Hospitality jobs are available in luxury hotels, resorts, restaurants, events, tourism and wellness, especially in Kuala Lumpur, Penang, Langkawi and coastal resort areas. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in tourism, while Malay is the national language. Lifestyle ranges from busy city living to relaxed beaches, tropical weather and affordable local food. Foreign employees normally need an employer-sponsored Employment Pass, with approval and documentation handled through the company. Relocating candidates should confirm accommodation, medical cover, transport, tax, probation terms and dependent arrangements before accepting an offer. Resort locations may offer staff housing or meals, but living costs and amenities vary considerably by island and property.
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