The Service Associate – F&B (Lobby Lounge) supports daily lounge operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing bills, and maintaining excellent service standards. Candidates should have hospitality or food-and-beverage experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy, multicultural environment. Attention to detail, teamwork, grooming, flexibility with shifts, and a strong guest-service attitude are expected. Knowledge of food and beverage service, basic cashiering, and safe hygiene practices is advantageous. The role may suit candidates with hotel, restaurant, café, or lounge experience.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for warm Asian hospitality, high service standards, comfortable accommodation, and distinctive dining and wellness experiences. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort in Bonifacio Global City, Edsa Shangri-La in Mandaluyong, and Shangri-La Mactan in Cebu. The company employs people across guest services, food and beverage, housekeeping, culinary operations, engineering, sales, and administration. Employees typically work in a structured hotel environment with training, service-charge opportunities, staff benefits, and opportunities for internal career development. Standards emphasize genuine hospitality, teamwork, presentation, guest satisfaction, and consistent operational quality.
The Philippines is an archipelago with major employment centers in Luzon, Visayas, and Mindanao. Hospitality opportunities are concentrated in Metro Manila, Cebu, Boracay, Palawan, and other resort destinations, with jobs in hotels, restaurants, tourism, events, and guest services. Filipino culture is welcoming, family-oriented, and strongly influenced by Spanish, American, and Asian traditions; English is widely used in workplaces. Lifestyle varies from busy urban living in Manila to a more relaxed beach-oriented pace in Cebu, Palawan, or Boracay. Living costs depend on the island, with accommodation and transport generally cheaper outside central Manila. Foreign nationals usually need an appropriate work visa or permit sponsored or supported by the employer; tourist status does not authorize employment. New hires should confirm visa, accommodation, medical, tax, and relocation arrangements before arrival. Local transportation and seasonal weather should also be considered.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...