The Service Associate – F&B supports daily restaurant operations at Sage Grill by welcoming guests, taking and accurately processing orders, serving food and beverages, explaining menu items, maintaining service standards, and coordinating with the kitchen and other departments. Candidates typically need a high school diploma or equivalent, previous food and beverage or hospitality experience, good English communication skills, and a professional, customer-focused attitude. The role requires strong teamwork, attention to detail, personal grooming, and the ability to work flexible shifts, weekends, and holidays. The successful candidate is expected to deliver warm Shangri-La service, handle guest requests efficiently, follow food-safety procedures, and maintain a clean and polished dining environment.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, comfortable surroundings, dining experiences, and strong attention to guest satisfaction. In the Philippines, Shangri-La operates several well-established hotels and resorts, including Shangri-La The Fort in Bonifacio Global City, Manila, where Sage Grill is located. The company promotes professional development, teamwork, cultural awareness, and high standards in hospitality operations. Employees may receive benefits such as service charge, meals, uniforms, training, medical coverage, discounts, and career opportunities, depending on the property and employment contract.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations, with demand for restaurant staff, hotel operations, tourism, retail, and customer service professionals. Filipino culture is welcoming, family-oriented, and generally English-friendly, while workplaces value courtesy, teamwork, and adaptability. Lifestyle varies from busy urban living to relaxed beach communities; costs are usually lower than in many Western countries, although Manila rents can be expensive. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit together with a 9(g) working visa. Employers often assist with documentation, but requirements should be confirmed with Philippine immigration authorities. Candidates should budget for housing, transport, insurance, and relocation costs, and verify contract terms, benefits, and accommodation before moving.
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