The Business Development Manager – MICE is expected to grow meetings, incentives, conferences and exhibitions business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or marketing, relevant hotel sales experience, and a strong network of corporate, government, agency and event contacts. The successful candidate should understand the UAE MICE market, be confident in negotiations and presentations, and consistently achieve revenue targets. The role involves developing accounts, preparing proposals, conducting sales calls and site inspections, coordinating with hotel departments, attending industry events, and maintaining accurate forecasts. Excellent communication, relationship-building, commercial awareness and professional presentation are essential. Arabic language skills and existing UAE market experience may be advantageous.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, refined accommodation and welcoming guest experience. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La properties typically offer rooms and suites, restaurants, conference facilities, wellness services and extensive events capabilities. In the UAE, the brand is associated with high-end city hospitality and supports corporate travel, celebrations, meetings and international tourism. Employees generally work in a multicultural environment where attention to detail, personal service, teamwork and genuine hospitality are highly valued. The company provides opportunities across hotel operations, sales, culinary services, finance, engineering and leadership, with career development possible through its international network.
The UAE is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the broadest hospitality and MICE opportunities. Jobs are available in luxury hotels, resorts, restaurants, airlines, tourism companies, exhibitions and corporate event agencies. The culture blends Emirati traditions with a large international community; modest dress, respect for local customs and awareness of Islamic holidays are important. Lifestyle options range from beaches, desert activities and shopping to vibrant dining and entertainment, though summer is extremely hot. Employers normally sponsor a residence visa and work permit after hiring, with medical testing and Emirates ID registration required. Candidates should confirm that the employer covers visa, insurance, accommodation or allowance, flights and relocation costs. Housing and schooling can be expensive, especially in Dubai and Abu Dhabi, so benefits should be reviewed carefully. Public transport is good in major cities, while a driving licence is useful.
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