The Income Auditor reviews daily hotel revenue from rooms, food and beverage, banquets, spa and other outlets, ensuring transactions are accurately recorded and properly supported. Typical requirements include a diploma or degree in accounting, finance or hospitality management, relevant hotel finance experience, and familiarity with accounting systems and Microsoft Excel. The successful candidate should be analytical, detail-oriented, trustworthy and comfortable investigating discrepancies. Responsibilities may include checking cashier reports, reconciling sales and payments, verifying discounts and complimentary charges, preparing audit summaries, and coordinating with Front Office and Food and Beverage teams. Good communication, confidentiality, time management and the ability to work independently are expected.
Shangri-La is a Hong Kong-founded luxury hospitality group with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for Asian-inspired hospitality, high service standards and a strong emphasis on guest comfort. Its Hong Kong properties serve business travellers, leisure guests, dining customers and event clients, supported by teams in hotel operations, finance, sales, engineering and guest services. Shangri-La generally offers structured hotel career paths, staff development and opportunities to work within a global hospitality network. An Income Auditor would typically work within the Finance department, helping protect revenue accuracy, maintain internal controls and provide reliable daily reporting to hotel management.
Hong Kong is a compact, highly connected destination made up of Hong Kong Island, Kowloon and the New Territories, with many outlying islands nearby. It offers strong opportunities in hospitality, finance, retail, technology, aviation and professional services, although competition is high and living costs can be substantial. The culture blends Cantonese traditions with international influences; respect, efficiency and workplace punctuality are valued. Residents enjoy excellent public transport, varied dining, hiking trails, beaches and a lively arts and nightlife scene. Most overseas employees need an employment visa sponsored by their employer, normally demonstrating a genuine role and suitable qualifications. Employers commonly provide guidance on documentation, while applicants should budget for accommodation deposits, healthcare, transport and daily expenses. Hong Kong Island and Kowloon are convenient but expensive; areas such as the New Territories may offer more space for lower rent. Mandarin and English are useful, while Cantonese helps with local integration.
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