Spa Therapist

Job Description

The Spa Therapist provides professional massage and beauty treatments while maintaining a warm, discreet and personalized service. Applicants should have relevant spa or beauty therapy training, practical experience in massage techniques, and a good understanding of hygiene, health and safety procedures. Knowledge of body treatments, facial care and wellness products is advantageous. The role requires strong communication skills, a professional appearance, physical stamina and the flexibility to work shifts, weekends and public holidays. Candidates are expected to understand guest needs, recommend suitable treatments, maintain treatment rooms and equipment, achieve service standards, and support spa sales and guest satisfaction. Experience in a luxury hotel or resort environment is preferred, while relevant Malaysian certification or licensing may be required.

Company Info

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for its Asian-inspired approach to hospitality, attentive service and resort experiences. Shangri-La properties commonly offer accommodation, dining, wellness facilities, events and recreational activities, serving both leisure and business guests. In Malaysia, the company operates well-known city and resort properties, including locations in Kuala Lumpur, Penang, Sabah and other destinations. Employees typically work in a multicultural environment with structured hotel operations, guest-service standards and opportunities to develop within the wider hospitality group. Benefits and working conditions vary by property, position and employment contract, but may include staff meals, accommodation or allowances, medical coverage, service charge and training opportunities.

Destination Guide

Malaysia offers opportunities in luxury hotels, resorts, spas, restaurants, tourism, retail and wellness, especially in Kuala Lumpur, Langkawi, Penang, Sabah and Sarawak. Island destinations provide a relaxed lifestyle, warm weather, beaches, diving and outdoor activities, although transport and living costs can be higher in resort areas. Malaysian culture is diverse, blending Malay, Chinese, Indian and indigenous traditions, with English widely used in hospitality workplaces. Employees should expect humid weather, modest professional standards and a strong emphasis on respectful guest service. Foreign workers generally need an approved employment pass or work permit arranged by the employer before starting work; requirements depend on nationality, salary and position. Candidates should confirm accommodation, meals, transportation, medical coverage, service charge and contract terms before relocating. A valid passport, authenticated qualifications and medical or immigration documents may be required.