The Events Manager is responsible for planning, selling and delivering conferences, meetings, weddings and other functions, while ensuring an outstanding guest experience. Requirements typically include experience in hotel events, conference services, catering or sales; strong organisational, communication and negotiation skills; commercial awareness; and confidence managing budgets, suppliers, contracts and operational teams. The successful candidate is expected to build strong client relationships, convert enquiries into confirmed business, coordinate event details accurately and remain calm under pressure. Flexibility is essential, as the role may involve evenings, weekends and public holidays. Knowledge of hotel systems, local venues and the Australian events market is advantageous.
Shangri-La Group is a global luxury hospitality company operating hotels, resorts and residences across Asia-Pacific, the Middle East, Europe, North America and Africa. Founded in 1971, the group is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, meetings and leisure experiences. Its properties range from city hotels to beachfront resorts, serving business travellers, holidaymakers and large-scale events. In Australia, Shangri-La has been associated with premium hospitality operations, including its landmark property in Cairns. Employees generally work in a multicultural environment where service standards, teamwork, attention to detail and guest satisfaction are strongly emphasised. Events roles support the hotel’s commercial performance by attracting conferences, weddings, corporate functions and social celebrations, while coordinating closely with sales, food and beverage, rooms and operations teams.
Australia is a large island country with opportunities in hospitality, tourism, events, food and beverage, healthcare, construction and technology. Cairns and other coastal destinations offer resort, conference and tour-related work, although employment can be seasonal and competition is strongest during peak periods. Australian workplace culture is generally practical, direct and inclusive, with emphasis on punctuality, safety, teamwork and work-life balance. Lifestyle varies from relaxed tropical living in Cairns to busy metropolitan life in Sydney, Melbourne and Brisbane; housing and transport costs also vary considerably. Most overseas applicants need a suitable visa, such as an employer-sponsored visa, skilled visa or Working Holiday visa, depending on nationality, age, qualifications and occupation. Candidates should confirm eligibility through the Australian Department of Home Affairs, budget for accommodation and health insurance, and check whether the employer provides relocation assistance or sponsorship before accepting an offer.
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