The Business Development Manager is responsible for generating new business, strengthening relationships with corporate clients, travel partners, event organisers and other key accounts, and supporting revenue growth for Shangri-La. Requirements generally include proven experience in hotel sales, business development or a related hospitality role; strong communication, negotiation and presentation skills; commercial awareness; and confidence using sales and customer relationship systems. The successful candidate is expected to achieve revenue targets, identify market opportunities, maintain accurate account plans, represent the hotel professionally and collaborate closely with sales, marketing, events and operations teams. Knowledge of the Australian hospitality and corporate travel markets, flexibility for networking events and occasional travel are advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia-Pacific, the Middle East, Europe and other international markets. The group is recognised for its Asian-inspired service, warm hospitality and high standards of guest care. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving leisure travellers, corporate guests, groups and long-stay residents. Shangri-La properties typically offer accommodation, restaurants, bars, conference facilities, wellness services and tailored events. The company places strong emphasis on service culture, colleague development, operational excellence and building lasting relationships with guests and business partners. In Australia, Shangri-La has been associated with premium hospitality operations and provides opportunities across hotel sales, events, food and beverage, guest services and corporate support functions.
Australia is a large island country with varied opportunities in hospitality, tourism, events, sales and business development, particularly in Sydney, Melbourne, Brisbane, Perth, Cairns and resort destinations. Workplace culture is generally direct, practical and team-oriented, with an emphasis on professionalism, punctuality, customer service and work-life balance. Lifestyle options range from busy city living and cultural events to beaches, outdoor activities and relaxed regional communities. International applicants normally need a visa that permits employment, such as an employer-sponsored visa, skilled visa or eligible working holiday visa; requirements depend on nationality, occupation and experience. Before relocating, candidates should confirm sponsorship, health insurance, tax arrangements and professional recognition. Housing and transport costs vary considerably, with major cities usually being more expensive. A confirmed employment contract and realistic budget are advisable before arrival.
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