The Food & Beverage Supervisor oversees daily operations across assigned outlets, ensuring efficient service, accurate billing, high guest satisfaction and compliance with Shangri-La standards. Candidates typically need prior experience in hotel or restaurant operations, strong knowledge of food and beverage service, good communication skills and the ability to lead a multicultural team. Relevant hospitality training and familiarity with point-of-sale systems are advantageous. The successful candidate is expected to coach team members, manage shifts, resolve guest concerns, maintain hygiene and presentation standards, coordinate with the kitchen and support revenue and cost-control objectives. Flexibility to work rotating shifts, weekends and public holidays is essential.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, comfortable facilities and the Shangri-La hospitality philosophy, which places strong emphasis on genuine care for guests. Shangri-La Singapore is a large luxury hotel near Orchard Road, offering guest rooms, suites, restaurants, event spaces, gardens, recreational facilities and wellness services. Its food and beverage operations serve both hotel guests and local visitors through a range of dining concepts. Employees generally work in a multicultural environment with opportunities for service training, internal development and progression across hospitality functions and international properties.
Singapore is a compact, modern island city-state with strong opportunities in hospitality, tourism, retail, finance, technology and healthcare. Hotels and restaurants regularly recruit international staff, although customer-facing roles may require relevant experience and strong English. The culture is multicultural, efficient and generally respectful, with Chinese, Malay, Indian and Western influences. Lifestyle is safe and convenient, with excellent public transport, diverse food, shopping, parks and an active urban atmosphere. Housing can be expensive, especially near central districts, so many workers share apartments or live farther from work. Foreign employees need an appropriate work pass, usually an S Pass or Employment Pass arranged by the employer; eligibility depends on salary, qualifications and government criteria. Relocating candidates should budget for accommodation, transport, healthcare and deposits, and confirm whether the employer provides meals, accommodation, insurance or relocation assistance.
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