Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the department with daily administration, reports, schedules, purchasing records, inventory documentation, correspondence and coordination between restaurants, kitchens, suppliers and other hotel departments. Candidates should have relevant administrative or hospitality experience, good computer skills, and confidence using Microsoft Office or hotel systems. Strong organisation, attention to detail, communication and follow-up skills are essential. The role requires a professional, service-oriented attitude, discretion with records, and the ability to manage deadlines in a busy hotel environment. Flexibility to work around operational requirements, teamwork and a willingness to support Shangri-La’s service standards are expected.

Company Info

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, Africa and North America. The group is recognised for personalised service, comfortable surroundings and its Asian-inspired approach to guest care. Shangri-La properties in Malaysia include urban hotels and resort destinations, offering accommodation, restaurants, meetings, leisure facilities and wellness services. Employees typically work in a multicultural environment with structured hotel operations and opportunities to develop careers across departments and locations. The company places importance on guest satisfaction, teamwork, professionalism and consistent service standards. Specific benefits, training opportunities and working conditions vary according to the individual property and employment contract.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, technology and shared services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Its island destinations combine beaches, diving, rainforest activities and relaxed coastal living, while cities provide better transport, healthcare and career variety. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in hospitality, alongside Malay and other local languages. Living costs vary considerably, with resort islands often having fewer housing and shopping choices than major cities. Foreign nationals normally need an approved employment pass arranged by the employer before starting work. Requirements depend on nationality, salary, qualifications and job level, and employers commonly handle much of the application. Candidates should confirm accommodation, transport, medical coverage, taxes and relocation support before accepting an offer.