The Director of Business Development will lead sales, marketing and business growth initiatives for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree in hospitality, business or marketing, substantial experience in hotel sales or commercial leadership, strong knowledge of leisure, corporate and MICE markets, and an established industry network. The successful candidate is expected to develop revenue-generating strategies, manage key accounts, build partnerships, guide the commercial team and represent both resorts professionally. Strong communication, negotiation, leadership, analytical and digital marketing skills are essential, together with flexibility to work with international clients and travel partners.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and Australia. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. The group is known for warm Asian hospitality, high service standards and strong destination-based resort experiences. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located along Batu Feringgi beach. Rasa Sayang focuses on upscale, tranquil experiences, while Golden Sands caters particularly to families and leisure travellers. Employees generally work in an international environment with opportunities for professional development, cross-functional exposure and career mobility within the wider group.
Penang Island is one of Malaysia’s most attractive locations for hospitality, tourism, food, technology and service-sector careers. Opportunities are available in hotels, resorts, restaurants, travel companies, events, healthcare, education and digital businesses. The island blends Malay, Chinese, Indian and international influences, reflected in its festivals, architecture and renowned street food. George Town offers cafés, heritage districts and nightlife, while Batu Feringgi provides beaches and resort living. The lifestyle is generally relaxed and affordable compared with Kuala Lumpur, although rents near the coast can be higher. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through Malaysian immigration authorities. Candidates should confirm eligibility, health requirements and documentation before relocating. Penang has an international airport, good road links and established expatriate communities.
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