The Business Development Manager – MICE is expected to drive group and corporate business from meetings, incentives, conferences and exhibitions. Responsibilities typically include developing new accounts, maintaining relationships with event planners and corporate clients, preparing proposals, negotiating contracts, conducting site inspections and achieving revenue targets. Candidates should have experience in hotel sales, MICE or business development, preferably within the UAE or wider Middle East market. Strong communication, presentation and negotiation skills are essential, together with knowledge of local and international corporate accounts. The role also requires commercial awareness, excellent follow-up, confidence in representing Shangri-La and the flexibility to attend client meetings, networking events and industry functions.
Shangri-La is a leading luxury hospitality group founded in Hong Kong and recognised for its distinctive Asian-inspired service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, Africa, North America and Australia. Shangri-La properties are known for personalised guest care, high service standards, premium accommodation, restaurants, wellness facilities and extensive meeting and event services. In the United Arab Emirates, the group has established luxury properties serving leisure travellers, corporate guests, weddings and major international events. Employees typically work in an international environment with opportunities to interact with guests, companies and travel partners from around the world. The organisation places strong emphasis on hospitality excellence, teamwork, professional presentation and building lasting guest and client relationships.
The United Arab Emirates is a modern Gulf country rather than an island, with strong opportunities in hospitality, tourism, aviation, events, retail, finance and technology. Dubai and Abu Dhabi are especially active markets for hotel sales and MICE professionals. The culture combines Islamic traditions, Emirati heritage and a highly international expatriate community; modest dress and respectful behaviour are expected in public and business settings. Lifestyle is convenient and urban, with excellent dining, beaches, shopping and transport, although summers are extremely hot and living costs can be high. Most overseas employees require employer-sponsored residence and work visas, with the company usually arranging medical checks, Emirates ID and labour documentation. Relocation packages may include accommodation allowance, health insurance, flights and annual leave benefits. Candidates should confirm contract terms, visa sponsorship and family provisions before accepting an offer.
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