The Service Manager - Sous Chef supports the Executive Chef and manages daily kitchen operations, food preparation, service standards and team performance. Requirements typically include professional culinary training, several years of experience in a hotel or high-volume restaurant kitchen, and previous supervisory experience. The successful candidate should understand food safety, hygiene, cost control, menu execution and stock management. Strong leadership, communication and organisational skills are expected, along with the ability to train colleagues, coordinate with service teams and maintain quality during busy periods. Flexibility to work shifts, weekends and public holidays is essential. Experience in an international luxury hotel, resort or Shangri-La property would be advantageous.
Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for warm Asian hospitality, high service standards and a strong focus on guest comfort. Its Malaysian properties serve business and leisure travellers in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. Employees generally work in multicultural teams and may receive benefits such as staff meals, accommodation or allowances at selected resorts, training, medical coverage and hotel discounts, depending on the property and employment contract. Shangri-La offers career opportunities across culinary operations, guest services, housekeeping, engineering, sales and administration, with internal development and mobility often available for high-performing employees.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang Island, Langkawi, Sabah and other resort destinations. Island jobs are common in hotels, restaurants, diving operations, spas and guest activities, while major cities provide broader career options and easier access to transport and services. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hotels. Lifestyle varies from busy urban living to relaxed beaches, rainforest and coastal communities. Living costs are generally moderate, although resort islands can be more expensive and accommodation may be limited. Foreign employees normally need an Employment Pass arranged and sponsored by the employer before starting work; requirements depend on nationality, salary and contract. Candidates should confirm accommodation, meals, transport, medical insurance, service charge, working hours and relocation support before accepting an offer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...