The Captain at Hung Tong is responsible for supervising daily restaurant operations and delivering polished, attentive service to guests. Requirements typically include previous experience in a quality hotel or restaurant, strong knowledge of food and beverage service, good English and Cantonese communication skills, and familiarity with service standards and point-of-sale systems. The successful candidate should be well presented, guest-focused, organised, and able to lead or support a service team during busy periods. Duties may include taking orders, coordinating with the kitchen, handling guest requests, maintaining service standards, training junior staff, and supporting outlet opening and closing procedures. Flexibility to work shifts, weekends, and public holidays is expected.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for warm Asian hospitality, high service standards, refined dining, and extensive guest facilities. Shangri-La Hong Kong is a prominent luxury hotel in Kowloon, offering accommodation, restaurants, meeting spaces, wellness facilities, and personalised service for business and leisure travellers. Employees generally work in a structured international environment with opportunities for professional training, internal mobility, staff benefits, and exposure to luxury hospitality operations. The group places strong emphasis on guest satisfaction, teamwork, cultural awareness, service excellence, and responsible business practices.
Hong Kong offers strong opportunities in hotels, restaurants, finance, retail, technology, logistics, and tourism. Its hospitality sector is international and fast-paced, with demand for experienced service professionals, especially those with Cantonese, English, Mandarin, or other language skills. The culture combines traditional Chinese customs with global influences; respect, punctuality, efficiency, and attention to detail are valued at work. Lifestyle is energetic, convenient, and urban, with excellent public transport, diverse food, shopping, hiking, beaches, and vibrant nightlife. Housing can be expensive, particularly near major business districts, although Kowloon and the New Territories may offer more affordable options. Most overseas employees require an employment visa sponsored by their employer, normally through the General Employment Policy. Candidates should secure a written offer, confirm accommodation and benefits, and arrange valid travel documents before relocating.
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