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Service Manager - Finance

Philippines Shangri-La PHP 70,000–PHP 130,000 per month*
Job Description

The Service Manager - Finance is responsible for overseeing finance service delivery, ensuring accurate and timely accounting operations, and supporting hotel or shared-services stakeholders. Requirements typically include a degree in accounting, finance, business, or a related field, with several years of experience in finance operations, process management, or hospitality accounting. Knowledge of financial controls, reporting, accounts payable and receivable, budgeting, and relevant systems is expected. The candidate should demonstrate leadership, sound analytical ability, attention to detail, strong communication skills, and confidence working with multicultural teams. Experience improving processes, monitoring service-level performance, and managing escalations would be advantageous.

Company Info

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for high service standards, Asian-inspired hospitality, and a strong focus on guest experience. In the Philippines, Shangri-La operates established properties such as Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; and Shangri-La Mactan, Cebu Resort & Spa. Finance roles support reliable reporting, financial governance, budgeting, compliance, and efficient business operations across hotel or shared-service environments. Employees can expect a structured corporate setting, international exposure, opportunities for professional development, and collaboration with colleagues from diverse cultural backgrounds.

Destination Guide

The Philippines offers opportunities in hospitality, finance shared services, accounting, business-process outsourcing, technology, healthcare, tourism, and engineering. Major employment centers include Metro Manila, Cebu, Clark, and Davao, while resort destinations such as Boracay, Palawan, and Cebu provide hotel and tourism roles. Filipino culture is welcoming, family-oriented, and relationship-driven, with English widely used in business and daily professional communication. Lifestyle costs vary: Manila offers the broadest career options but has heavy traffic and higher housing costs; Cebu and Davao generally provide a slower pace and lower expenses. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, with requirements handled through Philippine immigration authorities. Candidates should confirm contract terms, accommodation, tax treatment, healthcare, and relocation support before moving. The climate is tropical, with a dry season and a rainy or typhoon season, so preparation for humidity and occasional disruption is important.

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