This role supports the daily operation of hotel attractions and recreational activities, ensuring facilities are safe, clean, welcoming and ready for guests. Responsibilities may include coordinating attraction schedules, assisting visitors, handling bookings or enquiries, monitoring equipment, supporting activities and working closely with other hotel departments. Candidates should have customer-service experience, good communication skills and an energetic, responsible approach. Experience in hospitality, recreation, tourism or attractions operations is advantageous. The successful candidate is expected to be guest-focused, organised, safety-conscious, comfortable working shifts, and able to remain calm during busy periods. Flexibility to work weekends and public holidays is likely required.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for warm Asian hospitality, high service standards and distinctive properties in major destinations worldwide. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other markets. Shangri-La Singapore is a well-known urban resort set on Orange Grove Road, close to Orchard Road, offering guestrooms, restaurants, gardens, leisure facilities, meeting spaces and family-focused attractions. The property serves business travellers, holidaymakers, families and event guests. Employees typically work in a multicultural environment where attention to detail, courtesy, teamwork and personalised guest service are strongly valued. The company also promotes professional development and internal career opportunities across its international hotel network.
Singapore is a compact island city-state with strong opportunities in hotels, tourism, food and beverage, retail, finance, technology, healthcare and logistics. Its culture is multicultural, shaped by Chinese, Malay, Indian and international communities, with English widely used at work. Life is safe, clean and highly convenient, supported by excellent public transport, reliable healthcare and extensive shopping and dining options. Housing can be expensive, especially in central areas, so newcomers often compare shared accommodation with employer-provided housing. Most foreign employees need a work pass arranged by their employer; common options include the Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Candidates should confirm eligibility and pass conditions before accepting an offer. Singapore’s tropical climate is hot and humid year-round, with frequent rain. A valid passport, appropriate qualifications and funds for initial accommodation and living costs are advisable when relocating.
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