Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, including guest rooms, public areas, linen, laundry, supplies and team scheduling. The role generally requires several years of hotel housekeeping experience, preferably in an international or luxury property, along with strong knowledge of cleaning standards, health and safety procedures and hotel systems. Candidates should have good leadership, communication and organisational skills, attention to detail, and the ability to train and motivate colleagues. Flexibility is essential, as the position involves shifts, weekends and public holidays. The successful candidate is expected to maintain Shangri-La’s service standards, respond promptly to guest and operational needs, control costs and ensure a consistently clean, safe and welcoming environment.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its distinctive Asian-style hospitality. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties typically offer accommodation, restaurants, meeting facilities, leisure amenities and wellness services, with a strong focus on personalised guest care. In Malaysia, Shangri-La has established properties in locations such as Kuala Lumpur, Penang and Kota Kinabalu, serving both business and leisure travellers. The group places considerable emphasis on service quality, employee development, teamwork and cultural understanding. Working for Shangri-La can provide exposure to international hotel standards, structured training and opportunities to progress within a global hospitality network. Conditions, benefits and career development will vary according to the individual property and employment contract.

Destination Guide

Malaysia offers varied hospitality opportunities on islands and coastal destinations such as Penang, Langkawi, Pangkor, Tioman and parts of Sabah. Jobs are commonly available in hotels, resorts, restaurants, housekeeping, food and beverage, diving, wellness, engineering and guest services. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in tourism. Island life is generally relaxed, warm and outdoors-oriented, although transport, healthcare and shopping can be more limited than in Kuala Lumpur. Living costs vary: Langkawi and smaller islands may be affordable, while popular resort areas can be more expensive. Foreign employees normally need an employer-sponsored Employment Pass, with approval handled through the Malaysian immigration process before commencing work. Applicants should confirm salary, accommodation, meals, transport, insurance and permit support in writing. A valid passport, relevant qualifications and hospitality experience are usually important.