The Service Manager-Engineering (Duty Engineer) oversees daily engineering operations, ensuring hotel facilities, plant rooms, utilities, guest areas and equipment remain safe, reliable and operational. Candidates typically need a diploma or degree in electrical, mechanical, building services or a related technical field, together with several years of hotel engineering or facilities experience. Strong troubleshooting, preventive-maintenance, contractor-management and team-supervision skills are expected. The role requires good communication, sound safety awareness, accurate reporting and the ability to respond calmly to urgent breakdowns. Shift work, weekends, public holidays and on-call duties may be required. Hospitality experience, knowledge of local regulations and relevant technical licences are advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for warm, personalised service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe and other international markets. Its properties typically combine accommodation, restaurants, wellness facilities, events and extensive engineering and building-services operations. Shangri-La places strong emphasis on guest satisfaction, employee development, cultural respect and operational standards. Engineering teams are responsible for maintaining guest comfort, energy systems, water and wastewater services, fire and life-safety equipment, kitchens, swimming pools and the wider property infrastructure. Employment conditions vary by country and property, but hotel roles commonly include training, meals, uniforms, medical benefits and staff rates. The position is suitable for a technically experienced hospitality professional seeking supervisory responsibility within an established international hotel brand.
Malaysia offers opportunities in hotel engineering, facilities management, resorts, property development, manufacturing and building services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Langkawi and Penang provide an island lifestyle with beaches, outdoor activities and a relaxed pace, while Sabah’s islands offer diving and nature experiences. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, though learning basic Malay is helpful. Living costs vary, with island locations generally more seasonal and sometimes more expensive for imported goods. Foreign employees normally need an employer-sponsored Employment Pass, and the company must arrange approval before work begins. A passport, qualification records, medical checks and police-clearance documents may be requested. Confirm visa rules, accommodation, transport and benefits directly with Shangri-La, particularly for remote resort properties.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...