The Director of Business Development, RSR & GSH leads commercial growth for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. The role typically requires substantial experience in hotel sales, business development, marketing, revenue generation, and strategic account management, ideally within luxury or international hospitality. Strong knowledge of leisure, corporate, MICE, wholesale, and digital markets is expected, together with proven leadership, negotiation, budgeting, and relationship-building skills. The successful candidate will develop and execute sales strategies, grow market share, manage key accounts and travel partners, support revenue targets, and represent both resorts professionally. Excellent communication, commercial awareness, analytical ability, and flexibility to work with international clients and cross-functional teams are essential.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its personalised service, high-quality accommodation, dining, wellness facilities, and distinctive Asian hospitality values. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located near Batu Feringgi beach. Rasa Sayang focuses on an upscale, tranquil experience with gardens, wellness facilities, and refined dining, while Golden Sands is designed for families and leisure travellers, offering recreation and beachfront access. Together, the resorts serve leisure guests, corporate clients, groups, weddings, and meetings, making business development central to maintaining demand across different market segments.
Penang is a lively Malaysian island combining beaches, heritage, food, and a growing hospitality sector. Job opportunities are strongest in hotels, restaurants, tourism, retail, healthcare, education, technology, and international services, with additional openings in sales and events. George Town’s multicultural character reflects Malay, Chinese, Indian, and colonial influences, while Batu Feringgi is centred on resorts and beach living. The lifestyle is generally affordable, sociable, and convenient, although traffic and humidity can be challenging. International employees normally need employer-sponsored work authorisation, commonly an Employment Pass; requirements depend on salary, qualifications, nationality, and the role, and the employer generally manages the application. Relocation costs, accommodation, healthcare coverage, and flights should be clarified in the offer. Penang International Airport provides regional connections, and Malaysia’s mainland is accessible by bridge or ferry.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...