The Assistant Events Manager supports the planning, coordination and delivery of meetings, conferences, weddings and other events for Shangri-La Rasa Sayang Resort and Golden Sands Resort. Requirements typically include a diploma or degree in hospitality, event management or a related field, along with relevant hotel or events experience. The candidate should be organized, service-oriented and confident when communicating with clients, suppliers and operational teams. Strong scheduling, budgeting, negotiation and problem-solving skills are expected. Knowledge of banquet operations, sales coordination and common event-management systems is advantageous. The role also requires flexibility to work weekends, public holidays and varied shifts while maintaining Shangri-La’s service standards.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The company is known for warm Asian hospitality, high service standards and a broad portfolio ranging from urban luxury hotels to beachfront resorts. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located in Batu Ferringhi and serving leisure travelers, families, business guests and event groups. Employees generally work in a multicultural environment with opportunities to develop within hotel operations and the wider Shangri-La group. The company places strong emphasis on guest satisfaction, teamwork, training and professional presentation.
For this role, Penang Island is the most relevant location. It offers strong opportunities in hotels, resorts, restaurants, events, tourism, retail and customer service, with additional jobs in technology and education around George Town. The culture combines Malay, Chinese, Indian and colonial influences, reflected in its festivals, temples, mosques, food markets and UNESCO-listed heritage streets. Lifestyle is generally relaxed, with beaches at Batu Ferringhi, busy George Town, affordable local food and good public transport, although traffic can be heavy. Foreign employees normally need employer sponsorship for a Malaysian Employment Pass before starting work; the employer usually handles the application and supporting documentation. Relocating staff should budget for rent, deposits, transport, medical cover and immigration costs. Malaysia is warm and humid year-round, and basic Malay is useful, while English is widely used in hospitality.
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