The Service Associate – F&B supports daily restaurant operations at Shang Palace, including greeting guests, taking orders, serving food and beverages, setting and clearing tables, processing bills, and maintaining high standards of cleanliness and service. Candidates should have strong customer-service and communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy luxury-hotel environment. Previous experience in fine dining, Chinese cuisine, or hotel food and beverage operations is advantageous. Flexibility to work shifts, weekends, and holidays is expected. Attention to detail, teamwork, cultural awareness, and a genuine commitment to guest satisfaction are essential.
Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its hotels, resorts, residences, and commercial properties worldwide. The group operates in destinations across Asia, the Middle East, Europe, North America, and Africa under the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La properties are recognized for warm Asian hospitality, high service standards, comfortable accommodation, and extensive dining and wellness facilities. In the Philippines, the company operates premium hotels and resorts, including properties in Manila and Cebu. Employees typically work in a structured international environment with opportunities for training, career development, service-charge earnings, staff meals, and other hotel benefits, depending on the property and employment terms.
The Philippines offers hospitality, tourism, retail, business-process outsourcing, healthcare, education, and maritime job opportunities, particularly in Metro Manila, Cebu, Boracay, Palawan, and Davao. Filipino culture is welcoming, family-oriented, and strongly influenced by Malay, Spanish, American, and Asian traditions; English is widely used in workplaces. Lifestyle ranges from busy urban living to relaxed beach and provincial communities, with generally affordable food and transport, although Manila rents can be high. Foreign workers normally need an employer-sponsored work permit and an appropriate visa, while Filipino citizens do not need immigration sponsorship. Before relocating, confirm salary, service charge, accommodation, medical coverage, contract terms, and transportation. Major islands and regions differ considerably in climate, costs, and infrastructure, so location-specific planning is important.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...