The Business Development Manager – MICE is expected to generate and grow meetings, incentives, conferences and events business for Shangri-La in the UAE. Requirements typically include a diploma or degree in hospitality, business or marketing, together with several years of hotel sales or MICE experience, strong knowledge of the UAE market and an established corporate or agency network. The candidate should be commercially focused, confident in negotiations and presentations, highly organised and capable of achieving revenue targets. Responsibilities may include prospecting, client visits, preparing proposals, managing accounts, coordinating with events and operations teams, tracking sales activity and maintaining long-term relationships. Fluency in English and knowledge of additional languages are advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its brands are recognised for attentive service, refined accommodation, dining, wellness and event facilities. Shangri-La properties in the United Arab Emirates serve leisure travellers, corporate guests, weddings, conferences and incentive groups, making MICE sales an important commercial function. The company generally promotes warm Asian hospitality, strong service standards, teamwork and professional development. Depending on the property and employment contract, benefits may include accommodation or an allowance, meals, transport, medical insurance, annual leave, air tickets and hotel discounts. Exact benefits, reporting lines and incentives vary by location and grade, so candidates should confirm them directly with the recruiting property.
The UAE is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the broadest hospitality and MICE opportunities. Jobs are available in hotels, resorts, restaurants, events, tourism, aviation, retail and business services. The culture combines Emirati traditions and Islamic values with a highly international population; modest dress and respectful behaviour are expected, especially during Ramadan. Lifestyle options range from beaches, malls and desert activities to museums, dining and nightlife, although housing, schooling and transport can be expensive. Most expatriate employees require employer-sponsored residence and work visas; the employer normally arranges entry permits, medical testing, Emirates ID and labour formalities. Bring attested qualifications where requested and budget for initial accommodation. UAE employment contracts commonly include health cover and annual leave, but terms differ by employer. Dubai and Abu Dhabi have excellent connectivity, while other emirates may offer a quieter, lower-cost lifestyle.
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