The Senior Captain/Captain supports banquet operations by coordinating setup, service, guest requests, clearing, and breakdown for meetings, weddings, and special events. Candidates should have relevant hotel or banquet experience, strong knowledge of food and beverage service, and the ability to lead or guide junior colleagues. Good communication skills in English and Cantonese are advantageous, along with a professional appearance, guest-focused attitude, and flexibility to work shifts, weekends, and public holidays. The role requires attention to detail, teamwork, physical stamina, and the ability to maintain Shangri-La service standards during busy functions.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its distinctive Asian-inspired service. The company operates hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for elegant accommodation, high-quality dining, extensive meetings and events facilities, and personalized guest care. In Hong Kong, the group operates prominent properties including Island Shangri-La and Kowloon Shangri-La. Employees typically work in multicultural teams and receive structured exposure to luxury hotel operations, service standards, and career development opportunities. The company places strong emphasis on hospitality, professionalism, teamwork, guest satisfaction, and creating memorable experiences for both leisure and business visitors.
Hong Kong offers strong opportunities in luxury hotels, restaurants, banqueting, retail, finance, technology, and tourism. Its hospitality sector is international and can provide valuable career progression for candidates with Cantonese, English, or Mandarin skills. Life is energetic, safe, and convenient, with excellent public transport, diverse food, shopping, nightlife, hiking trails, and nearby beaches. Housing is expensive, especially on Hong Kong Island and in central districts, so many workers choose Kowloon or the New Territories. Foreign employees generally need an employer-sponsored employment visa, usually under the General Employment Policy, and must secure a confirmed job before applying. Employers commonly provide guidance but may not cover relocation costs. New arrivals should budget for deposits, medical insurance, transport, and initial accommodation. Hong Kong is a city rather than a single island, combining dense urban living with accessible outdoor areas.
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