The Host/Hostess welcomes guests, manages seating, handles reservations and supports smooth restaurant operations at Summer Palace, Shangri-La Hong Kong. Candidates should have a pleasant, professional manner, strong communication and customer-service skills, and a well-presented appearance. Previous experience in a luxury hotel or fine-dining restaurant is preferred. The role requires confidence dealing with international guests, good organisation, attention to detail and the ability to remain calm during busy periods. Cantonese, English and possibly Mandarin are valuable. Flexibility to work shifts, weekends and public holidays is expected, together with a commitment to Shangri-La service standards.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. The group is known for personalised service, elegant surroundings and strong Asian hospitality values. Shangri-La Hong Kong is located in Admiralty and includes luxury accommodation, restaurants, meeting facilities and wellness services. Summer Palace, the hotel's Chinese fine-dining restaurant, is recognised for Cantonese cuisine and refined service. Employees typically work in a multicultural environment with opportunities for hospitality training, internal mobility and career development. The company places emphasis on guest satisfaction, professionalism, teamwork and attention to detail. Benefits and employment conditions vary by position and may include staff meals, uniforms, medical coverage, training and hotel-related discounts, subject to the applicable contract and local policies.
Hong Kong offers varied opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Its culture blends Cantonese traditions, international influences, festivals, excellent food and a fast-paced urban lifestyle. The city provides efficient public transport, lively neighbourhoods, hiking trails, beaches and easy access to islands such as Lantau, Cheung Chau and Lamma. Accommodation can be expensive, especially in central areas, so many employees share flats or live in districts with better value and convenient rail links. Foreign nationals generally need an employment visa arranged with an approved employer before starting work; requirements include a valid job offer, suitable qualifications or experience and proof that the role cannot readily be filled locally. Employers commonly assist with paperwork. New arrivals should budget for deposits, transport, healthcare arrangements and daily living costs, and confirm salary, benefits, working hours and accommodation before relocating.
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